
Software application specialist
Permanent Full time
Software application specialist
Beyond being a leader supplier of innovative robotic solutions for the metal industry, recognized for its know-how, AGT Robotics is first and foremost the sum of passionate, creative and committed individuals. The talent of everyone is put to use daily to enable the progress of major projects.
Your responsibilities
- Provide training on our Cortex software (remotely or in person at our clients’ locations all around the world);
- Respond to customers on the basic functionalities of the software;
- Diagnose the technical difficulties encountered by customers;
- Complete service tickets and follow up on satisfaction;
- Contribute to the improvement and enhancement of the customer experience;
- Plan customer interventions;
- Act as a liaison between the client and the other departments of the company;
- Redirect and escalate support calls.
You are…
- A skilled communicator;
- Endowed with a sense of analysis;
- A team player;
- A person who loves the world and enjoys helping out;
- Rigorous in your follow-ups;
- An expert in written communication;
- Versatile, autonomous and resourceful;
- Willing to travel all around the world;
- Bilingual (French) an asset (but not required).
Your experience
- Degree in computer science;
- 3 to 5 years of relevant experience;
- Excellent knowledge of information technology.
We offer you
- Flexible hours;
Please send your resume along with personal details and position title to chantal.bedard@agt-group.com
Why work with AGT
Come have fun with us! Agt Robotique is currently recruiting! AGT has been a recognized leader for its know-how and innovative approach in the development and manufacturing of automated industrial equipment.
Working for AGT means making it happen while having FUN! Make your passion your job now!
Our values
Consistency
Respect
Efficiency
APPLY
A great team
AGT Robotics is first and foremost the sum of passionate, creative and committed individuals.
Security
Safety and respect of all work with us is a priority.
Experienced team
Every new employee has a mentor to develop his skills and grow with us in the company.
Function
The talent of everyone is put to use daily to enable the progress of major projects.
Come be part of our team
Build a career you want with us
Your future colleagues love what they do and it is waht makes them so special.
AGT Robotics is a leading manufacturer of robotic welding cells for the structural and heavy fabrication industry. We are constantly on the lookout for new talent.
Whether in manufacturing, design or even administration, we are always looking for talented, passionate and hard-working people to join our team.